Accessibility Statement
Last Updated: October 7, 2026
At BelcourCase, we believe every guest should be able to browse, choose, and order with ease, including visitors who use adaptive tools or disability-related accommodations when they go online.
Our intention is that belcourcase.com should feel orderly, predictable, and simple to move through at each stage of a visit: looking over our phone cases, studying a product page, placing an order, or writing to our support team.
Our Commitment
We keep searching for practical ways to smooth the path through our site, guided by recognized accessibility principles and by good practice as it is applied across the wider web.
Where practicable, we build our pages so that they work alongside the following technologies and features:
- Screen readers and similar software
- Navigation that works entirely from the keyboard
- Browser-level accessibility options and page zoom
- Accessibility settings built into personal devices
- Further assistive tools that are widely used
We want to clear away needless obstacles, so that the essential content and functions of the site remain open to as many guests as we reasonably can serve, whether that means reading a product page, completing checkout, or following a parcel on its way afterwards.
Ongoing Improvements
Accessibility is never something we consider finished. It is a standing responsibility that accompanies everything else we do. As BelcourCase develops and the website changes with it, we return at regular intervals to our written content, menus, visual styling, product pages, and further features, asking whether each remains clear and comfortable to use. We treat this as a permanent part of our routine, and not as a single task to be ticked off and forgotten.
Once a genuine accessibility problem comes to our attention, we pursue a sensible remedy, provided the fix is achievable in technical and operational terms within the platform we run on.
Browsers, devices, and assistive technologies are in constant flux. For that reason, even with this continuing work, an occasional accessibility issue may still appear from time to time.
Third-Party Content and Services
Some parts of the BelcourCase website are powered by technology and services that other companies provide. These include the tools behind our online store, the authorization of payments, shipping and order tracking, and other connected functions that a guest meets while shopping and checking out.
Such providers operate their own systems, and those systems are not always fully within the control of BelcourCase or NEXVORA INNOVATIONS LIMITED.
We aim to work with partners whose offerings support an accessible shopping experience. Even so, we cannot independently vouch for the accessibility of any external website, application, or feature that lies beyond our direct control.
Accessibility Assistance
Should any part of belcourcase.com prove difficult to use, please contact our customer support team.
Among other things, the team can help you with:
- Finding specifics about an individual phone case
- Verifying which phone models a particular case is made to fit
- Explaining our shipping, return, or payment terms
- Retrieving details about an order that you have already placed
- Reaching site content that has been hard for you to open or read
Whenever it can reasonably be done, we will deliver the information or help you need by some other suitable means.
A short note naming the page or feature involved, together with a brief account of what went wrong, allows our team to investigate the matter faster and more precisely.
Feedback
Comments from our shoppers on how accessible and pleasant the BelcourCase website is to use are always appreciated.
If you encounter an accessibility barrier, or struggle with a specific feature, kindly write to us through the contact details listed below. Our team reads every message that concerns accessibility, and we weigh reasonable improvements one case at a time, in line with the practical approach set out above in this statement.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.