Begin in our Phone Cases collection and find the design that speaks to you. Select your device model (or any other option shown for that case), place the case in your cart, and continue to checkout.

The checkout page asks for three things: the address the order should be delivered to, the shipping method you prefer, and how you would like to pay. Submit the order once all three are in place.

Before paying, take a last look at the case and model you chose, your delivery address, your shipping method, and your payment details. Submitting payment is the final opportunity to correct any of them, so a moment spent checking is time well spent.

Most orders are processed and shipped out within 0–2 business days of being placed.

With Free Standard Shipping, the whole journey to an address in the United States, handling and transit combined, takes roughly 7–11 business days. Our paid shipping methods offer shorter transit times.

These timeframes are estimates and are not guaranteed. Occasionally, circumstances outside our control, such as severe weather, holiday closures, carrier delays, or a surge in orders, can extend delivery beyond them.

The full details are set out in our Shipping Policy.

Three shipping methods are currently offered by BelcourCase to customers within the United States:

• Free Standard Shipping
• Insured Shipping + Priority Processing
• Priority Express Shipping

Your chosen method, together with its price and estimated delivery window, is displayed at checkout before you finalize payment.

Shipping is charged per order. Our current U.S. methods are priced as follows:

• Free Standard Shipping: $0.00 USD (no charge)
• Insured Shipping + Priority Processing: $4.95 USD
• Priority Express Shipping: $9.95 USD

At checkout, before any payment is taken, you will see the exact shipping charge that applies to your order.

An order that has not yet begun processing may still be changed or canceled by our team on your behalf.

Write to BelcourCase customer support the moment you realize something needs to change, and give us your order number so the order can be found without delay. Orders can enter processing quickly, so we cannot guarantee that we will be able to act on a given request before processing begins. The sooner you write, the better your chances.

Where compatibility is a factor, the product page identifies the device models or variants a case is made for, usually in the title or in the option selector.

Each design is made for a specific set of devices, so please read those details carefully and confirm that the correct model is selected before you place your order.

If you are unsure, send your device model to our customer support team prior to purchasing, and we will help you verify the right fit.

No. BelcourCase and NEXVORA INNOVATIONS LIMITED are independent of Apple Inc. Apple has not authorized, endorsed, or sponsored us, and we have no affiliation with it, unless we expressly say otherwise in writing.

Names such as Apple and iPhone, and the model names of particular devices, appear on our site only to show which phones our products are compatible with.

Apple, iPhone, and all related trademarks are the property of Apple Inc.

Every price on BelcourCase is expressed in U.S. Dollars (USD), except where we indicate otherwise.

The treatment of sales tax varies. On some orders it is already part of the displayed price; on others it is calculated at checkout and shown as a separate amount. The difference depends on the items in your order and its delivery destination.

In both situations, the complete total you owe, tax included, is displayed before you finalize your purchase, so the amount is always clear before you pay.

Depending on regional availability, checkout accepts the following payment methods:

• Visa
• Mastercard
• Apple Pay
• Google Pay

Card payments and supported digital-wallet payments alike are processed through Shopify Payments.

The list you are shown is generated automatically at checkout, and it may change slightly with the device and browser in use.

For further information, please refer to our Payment Policy.

Please write to our customer support team and tell us which item you wish to return, your reason for returning it, and the order number it belongs to.

Once your request is approved, we will send you return instructions along with the address of our designated returns facility, where the item should be sent.

Please wait for this authorization and the instructions before sending anything back to us.

The complete conditions are set out in our Return and Refund Policy.

BelcourCase offers a 90-day return period, counted from the recorded delivery date of your order.

To qualify for return, an item must meet the eligibility conditions in our Return and Refund Policy.

For a standard return that is eligible, return shipping charges are the customer's responsibility.

If your order arrives damaged, defective, or incorrect, BelcourCase will pay for the return shipping after your claim has been reviewed and approved, so a mistake on our part is never at your expense.

Once we receive an approved return at our designated returns facility, our team typically completes its inspection within 5–7 business days, checking that the item meets our conditions.

Following approval, we return the money to your original payment method within 10 business days. How soon the funds appear then depends on your bank or card issuer, which may need additional time to post them.

If your refund has still not arrived more than 15 business days after you received confirmation of approval, please contact our customer support team.

Complete details are available in our Return and Refund Policy.

Yes. Within 90 days of delivery, eligible items can be exchanged, subject to availability and to the terms of our Return and Refund Policy.

Before anything is sent back, please give customer support your order number and tell us what you would like in exchange.

Once your order ships, an email from us will provide its shipping and tracking information, provided the method you selected includes tracking.

Those details allow you to follow the package's journey from our warehouse right to your door, and our Track Your Order page is available to you at any time as well.

Carriers often need 24–48 hours after shipment before tracking information first appears or refreshes, and most delivery services behave this way.

If the status is still unchanged after that time, or if anything else about your shipment concerns you, our customer support team will gladly investigate; simply get in touch.

In either case, please write to our customer support team with your order number, a description of what has happened, and any other shipment details that may be relevant.

We will study the order alongside its tracking record and, if that would help, coordinate with the carrier, the fulfillment partner, or both to decide on the best way forward in your particular case.

Whether your question is about an order, delivery, a return, payment, or a product, or about anything else related to the store, our customer support team is ready to help.

You may contact us using any of the following:

• Email: support@belcourcase.com
• Phone Number: +1 315 961 7313
• Contact Form: Click Here

Our support team is available during the following hours:

Monday to Friday: 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

A reply from our customer support team can typically be expected within 24–48 hours on business days.