Shipping Policy
Last Updated: October 7, 2026
BelcourCase dispatches parcels solely to destinations in the United States. Ahead of payment, each shopper is shown the delivery methods open to them, the price attached to each one, and the estimated arrival window for their particular order.
After an order is placed, our domestic fulfillment network takes charge of it and passes the parcel to a regional or national carrier for the last stretch of its journey. Which carrier is used varies with the destination and with the method the customer selects.
Shipping Options & Costs
Every order bound for a U.S. address may travel by any of the methods below, all of which are presented at checkout:
- Free Standard Shipping — $0.00 USD, added by default to each order
- Insured Shipping + Priority Processing — a flat fee of $4.95 USD
- Priority Express Shipping — a flat fee of $9.95 USD
Choosing either of the two paid methods, Insured Shipping + Priority Processing or Priority Express Shipping, gives the order precedence in our processing queue and places that shipment under shipping protection coverage.
The method you select is saved against the order, and both the confirmation message and the order page in your account keep a record of it.
Order Processing
Order Cut-off Time: 12:00 PM Eastern Time
Processing Time: 0–2 business days
Our team prepares orders Monday through Friday; no preparation takes place on public holidays.
Orders received once the cut-off hour has passed usually enter processing on the next business day.
Processing time refers strictly to readying the package for collection by the carrier. It is counted apart from the carrier's own transit time, which begins only after the parcel has left our facility.
Delivery Timeframes
Free Standard Shipping
- Preparation Period: 0–2 business days
- Time With the Carrier: 7–9 business days
- Overall Estimated Delivery: 7–11 business days
Insured Shipping + Priority Processing
- Preparation Period: 0–2 business days
- Time With the Carrier: 6–8 business days
- Overall Estimated Delivery: 6–10 business days
Priority Express Shipping
- Preparation Period: 0–2 business days
- Time With the Carrier: 5–7 business days
- Overall Estimated Delivery: 5–9 business days
Please read these windows as estimates only, not as a guarantee of a particular arrival date. Arrival may come later than projected owing to severe weather, carrier disruption, holiday closures, busy seasonal periods for parcels, or an address that was incomplete or wrong at checkout, as well as other matters beyond our control.
Order Tracking
When a shipment has tracking information, we pass it along in the shipping confirmation message and keep it in the customer's order record.
New tracking numbers can take a short while to register with the carrier, so the first scan may not show until a little time has passed after dispatch.
If you would like to know the current status of a package, our support team is glad to help through the details at the foot of this page.
Shipping Restrictions
BelcourCase does not ship outside the United States; every delivery address must be a U.S. address.
Deliveries cannot be made to PO Boxes, APO/FPO/DPO addresses, or any destination that falls beyond our supported delivery network.
Customers are responsible for verifying, before they submit an order, that the address details they enter are both complete and accurate.
Lost or Damaged Packages
If your parcel turns up damaged, or is still missing once its estimated delivery window has passed, please email us:
Email: support@belcourcase.com
Please quote your order number and any other particulars about the shipment, which helps us begin our review without delay.
Our support team will study the order details and the shipment's tracking record, then, when it makes sense, take the matter up with whichever carrier or fulfillment partner handled the shipment, so that a workable resolution can be found.
Failed Delivery or Incorrect Address
The customer is responsible for providing a complete and accurate delivery address when placing the order.
If delivery fails, or the parcel is returned to our facility, because the address on the order was mistaken, lacked detail, or could not be used, please contact us and we will help put matters right.
If we are able to send the order out again, we will explain what you need to do or provide. Additional shipping charges may apply should a parcel need a second dispatch because the details given at the point of ordering were inaccurate or incomplete.
Spotted a mistake in the address right after ordering? Tell us at once. Once an order is in processing, or has already departed from our facility, an address change can no longer be assured.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.