Contact Us
BelcourCase is owned and managed by NEXVORA INNOVATIONS LIMITED, a Hong Kong company whose customer service arrangements have been designed entirely around shoppers in the United States.
You might be writing about an order that is already on its way, weighing a phone case before you commit, asking how long delivery will take, arranging a return or a refund, checking how payment works, or raising some other matter connected to the store. In each case, our support team aims to give you a clear and dependable answer without any fuss.
To keep things straightforward, we offer only a few carefully chosen ways to reach us. This means your inquiry is routed to the right person from the start, instead of being handed from one department to the next.
This page starts with the pages our shoppers open most often, walks through the way our support team handles inquiries, and ends with the complete contact details for BelcourCase.
Quick Links
The pages listed here cover the questions we hear most often. A brief look through them may settle your query before you need to send a message:
Customer Support
If you would like assistance, choose any of the contact methods at the foot of this page, or write to us through the Contact Form and a member of our team will take over from there.
Messages are reviewed throughout our regular working hours. We reply with details that fit your actual question rather than a template, whether it concerns a policy, an order that is under way, or a point you would like confirmed prior to purchase.
For questions about a particular order, please provide your order number and the email address used at checkout. With both in hand, we can locate your record immediately, which typically produces a quicker and more precise reply and spares you any follow-up questions about what you bought.
Curious where your order is right now? Our Track Your Order page may answer that faster than an emailed reply, especially when our team is offline.
We read every message we receive, and we work to conclude each conversation within the response time stated below, including those occasions when a matter calls for additional research before we can reply with confidence.
Not sure where your question belongs? Begin with the Contact Form. Our team can steer you to the appropriate policy or page, even when your question turns out to fall outside our usual topics.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.