California Consumer Privacy Act (CCPA) Policy

Last Updated: October 7, 2026

If you live in California, this notice is meant for you. It is provided under the California Consumer Privacy Act (CCPA), as expanded by the California Privacy Rights Act (CPRA), and it explains which rights qualifying residents can exercise over their personal information and how they can go about exercising them.

Please read it together with our Privacy Policy. It applies to California residents who browse, shop, or otherwise deal with us through belcourcase.com.

Categories of Personal Information We Collect

Exactly which personal information we hold varies with how you use BelcourCase, and it may fall within any of the categories below.

Identifiers

Typical examples include:

• Your first and last name
• Email address
• Telephone number
• Billing address
• Delivery address for your order
• The IP address of the device you use
• Any other identifier tied to your orders or to your correspondence with us

Commercial Information

Typical examples include:

• Phone cases you look at while browsing
• Phone cases you place in your cart
• Phone cases you buy
• Returns, exchanges, and cancellations
• Your order history
• Records of your transactions
• Preferences tied to your earlier purchases

Internet or Electronic Activity Information

Depending on your visit, this category can include:

• The way you navigate our Site
• Your interactions with the website
• Details about your device
• Details about your browser
• The referring source that brought you to us
• Pages you open during a session
• Broader usage and engagement data

Payment and Transaction Information

So that your orders can be fulfilled and properly recorded, we may gather particular payment and transaction details.

Payment for orders is taken by third-party payment processors, among them Shopify Payments, where that applies.

Complete credit and debit card numbers are not kept on BelcourCase's own infrastructure.

Customer Support Information

This category covers the information found in:

• Emails you write to us
• Inquiries made using our contact form
• Requests to return an item or receive a refund
• Exchange requests
• Questions about an order
• Any other correspondence with our support team

How We Use Personal Information

Our use of personal information serves business, commercial, and operational purposes, for instance to:

• Take payment and complete your orders
• Pack and dispatch phone case orders
• Administer returns, exchanges, and refunds
• Provide prompt customer support
• Communicate order confirmations and dispatch notices
• Operate, secure, and improve the Site
• Detect and prevent fraud, unauthorized transactions, and security threats
• Keep records of business activity and completed transactions
• Meet the legal, tax, accounting, and regulatory duties we are subject to
• Send marketing communications when we have permission to do so
• Evaluate how the Site is used and how our advertising and marketing perform, where permitted

How We Disclose Personal Information

At times we pass personal information to service providers and other third parties, though only as far as BelcourCase reasonably needs in order to operate and deliver its services.

Among the recipients are:

Shopify — the e-commerce platform behind our checkout and related storefront functions.

Shopify Payments — the service that takes payments and carries out related processing steps, where relevant.

Fulfillment and Shipping Providers — the businesses that prepare, dispatch, track, and deliver customer orders.

Customer Support and Communication Providers — vendors that help us manage customer inquiries and correspondence.

Analytics and Marketing Providers — vendors who help us gauge Site performance and support permitted advertising.

Fraud Prevention and Security Providers — services that help protect transactions, customers, and the Site.

Government Authorities or Other Parties — where disclosure is required by law or legal process, or where safeguarding legal rights or security reasonably calls for it.

We do not sell personal information in the traditional sense of handing over data in return for money.

Even so, certain uses of pixels, cookies, or other advertising and tracking tools may still count as a “sale” or “sharing”, as California privacy law defines those terms.

Your Rights Under the CCPA and CPRA

California residents may have the rights listed below, though conditions, limits, and exceptions apply to each of them.

Right to Know

You can ask us to tell you which categories of personal information we have collected about you, why it was collected or used, where it came from, and, where that applies, which categories of third parties it reached.

Right to Access

You may ask to see the specific pieces of personal information we keep on file about you. Such a request is subject to identity verification and to any exceptions the law provides.

Right to Delete

You may ask for eligible personal information we collected from you to be erased. The law does allow some exceptions, for example where we have a valid business or legal reason to hold on to the data.

Right to Correct

If you find that we hold inaccurate personal information about you, you may ask us to fix it. The way we act on the request will turn on the kind of information involved and our reason for handling it.

Right to Opt Out of Sale or Sharing

You are entitled to instruct us to cease any selling or sharing of your personal information. The words sale and sharing carry the meanings that applicable California privacy law gives them.

This right can reach certain disclosures made for cross-context behavioral advertising or through comparable ad-tracking tools.

Right to Limit Use of Sensitive Personal Information

In the situations this right covers, California residents may be able to restrict certain uses or disclosures of their sensitive personal information.

Were BelcourCase to use sensitive personal information in a way that gives rise to this right, we would provide the mechanisms California law requires.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising any right granted by the CCPA or CPRA.

If you use a privacy right, we will not unlawfully refuse you goods or services, charge you a different price, or give you a different level or quality of service.

How to Submit a Privacy Request

If you would like to use any of the rights the CCPA/CPRA gives you, please reach out through the details in the Contact Information section below.

Please name the right you are invoking and give us enough information to pinpoint your records and answer the request.

When the law demands or allows it, we may need a few more details from you, enough to be reasonably sure of who you are, before we finalize the request.

Details supplied for verification serve one purpose only: establishing your identity so that your request can be handled.

Do Not Sell or Share My Personal Information

To ask that BelcourCase neither sell nor share your personal information, as California privacy law defines those terms, you may submit a request to us. Our Do Not Sell or Share My Personal Information page explains the process in more detail.

Please put the following subject line on any request sent by email:

“Do Not Sell or Share My Personal Information Request”

Any opt-out or privacy-preference control offered on the Site is another route you can take.

Where applicable law obliges us to do so and it is technically practicable, a recognized browser-based opt-out signal, such as Global Privacy Control (GPC), may be accepted as a legitimate request to opt out.

Authorized Agents

You may appoint an authorized agent to submit an eligible privacy request for you.

Within the limits of the law, we may request suitable evidence that the agent holds your authorization. We may additionally require you to prove your own identity, or to tell us directly that you empowered the agent to file the request for you.

Changes to This CCPA Policy

Our privacy practices, technologies, service providers, and business operations will evolve, and so will the law. We may therefore revise this CCPA Policy periodically to keep it current.

Whenever we make a revision, it will appear here with a fresh “Last Updated” date.

Contact Information

Store Name: BelcourCase

Company Name: NEXVORA INNOVATIONS LIMITED

Company Number: 80415712

Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong

Email: support@belcourcase.com

Phone Number: +1 315 961 7313

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.