Cognac Folio Wallet Case with Card Slots & Gold-Tone Snap Closure
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A wallet-style folio in a rich cognac textured finish that keeps your phone and daily essentials together. Inside the cover are three card slots and a full-length cash pocket, while the fitted inner shell, tonal stitching and polished gold-tone snap keep everything neatly secured.
BelcourCase is an independent brand and is not affiliated with, endorsed by, or sponsored by Apple Inc. Model names are used only to indicate compatibility.
Shipping Policy
Shipping Policy
Last Updated: October 7, 2026
BelcourCase dispatches parcels solely to destinations in the United States. Ahead of payment, each shopper is shown the delivery methods open to them, the price attached to each one, and the estimated arrival window for their particular order.
After an order is placed, our domestic fulfillment network takes charge of it and passes the parcel to a regional or national carrier for the last stretch of its journey. Which carrier is used varies with the destination and with the method the customer selects.
Shipping Options & Costs
Every order bound for a U.S. address may travel by any of the methods below, all of which are presented at checkout:
- Free Standard Shipping — $0.00 USD, added by default to each order
- Insured Shipping + Priority Processing — a flat fee of $4.95 USD
- Priority Express Shipping — a flat fee of $9.95 USD
Choosing either of the two paid methods, Insured Shipping + Priority Processing or Priority Express Shipping, gives the order precedence in our processing queue and places that shipment under shipping protection coverage.
The method you select is saved against the order, and both the confirmation message and the order page in your account keep a record of it.
Order Processing
Order Cut-off Time: 12:00 PM Eastern Time
Processing Time: 0–2 business days
Our team prepares orders Monday through Friday; no preparation takes place on public holidays.
Orders received once the cut-off hour has passed usually enter processing on the next business day.
Processing time refers strictly to readying the package for collection by the carrier. It is counted apart from the carrier's own transit time, which begins only after the parcel has left our facility.
Delivery Timeframes
Free Standard Shipping
- Preparation Period: 0–2 business days
- Time With the Carrier: 7–9 business days
- Overall Estimated Delivery: 7–11 business days
Insured Shipping + Priority Processing
- Preparation Period: 0–2 business days
- Time With the Carrier: 6–8 business days
- Overall Estimated Delivery: 6–10 business days
Priority Express Shipping
- Preparation Period: 0–2 business days
- Time With the Carrier: 5–7 business days
- Overall Estimated Delivery: 5–9 business days
Please read these windows as estimates only, not as a guarantee of a particular arrival date. Arrival may come later than projected owing to severe weather, carrier disruption, holiday closures, busy seasonal periods for parcels, or an address that was incomplete or wrong at checkout, as well as other matters beyond our control.
Order Tracking
When a shipment has tracking information, we pass it along in the shipping confirmation message and keep it in the customer's order record.
New tracking numbers can take a short while to register with the carrier, so the first scan may not show until a little time has passed after dispatch.
If you would like to know the current status of a package, our support team is glad to help through the details at the foot of this page.
Shipping Restrictions
BelcourCase does not ship outside the United States; every delivery address must be a U.S. address.
Deliveries cannot be made to PO Boxes, APO/FPO/DPO addresses, or any destination that falls beyond our supported delivery network.
Customers are responsible for verifying, before they submit an order, that the address details they enter are both complete and accurate.
Lost or Damaged Packages
If your parcel turns up damaged, or is still missing once its estimated delivery window has passed, please email us:
Email: support@belcourcase.com
Please quote your order number and any other particulars about the shipment, which helps us begin our review without delay.
Our support team will study the order details and the shipment's tracking record, then, when it makes sense, take the matter up with whichever carrier or fulfillment partner handled the shipment, so that a workable resolution can be found.
Failed Delivery or Incorrect Address
The customer is responsible for providing a complete and accurate delivery address when placing the order.
If delivery fails, or the parcel is returned to our facility, because the address on the order was mistaken, lacked detail, or could not be used, please contact us and we will help put matters right.
If we are able to send the order out again, we will explain what you need to do or provide. Additional shipping charges may apply should a parcel need a second dispatch because the details given at the point of ordering were inaccurate or incomplete.
Spotted a mistake in the address right after ordering? Tell us at once. Once an order is in processing, or has already departed from our facility, an address change can no longer be assured.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Return and Refund Policy
Return and Refund Policy
Last Updated: October 7, 2026
Every order placed with BelcourCase carries a 90-day return period. The period is counted from the delivery date on file for your order, meaning delivery to the address you entered at checkout, and you may ask to send a case back at any moment before it expires. Should a piece fall short of your expectations for any reason at all, this policy sets out which items are eligible, how each stage of the process unfolds, and what you may anticipate from us throughout.
These terms cover phone cases that you buy straight from BelcourCase.
Eligibility for Returns
A phone case is accepted for return whether it is defective or non-defective, provided the conditions listed here are satisfied. Your reason for asking does not affect this.
Approval depends on the item meeting all of the following requirements:
- The case is still unused and in original condition.
- It comes back in its original packaging, and you should therefore keep the box along with any inserts right through to the completion of the return.
- You can present proof of purchase or a valid BelcourCase order number.
- Your request is submitted no later than 90 days after delivery.
- We have issued a return authorization before the parcel leaves your hands.
A parcel that reaches us without prior authorization may be rejected or slowed at intake, so please wait for our go-ahead before dispatching one. Getting these points right at the start means our team can process your request without holding it up.
How to Start a Return
To begin, contact our support team by email:
Email: support@belcourcase.com
Please quote your order number, identify the case you wish to return, and briefly state the reason. These details allow us to act promptly, without needing to come back to you with questions.
Following our team's review and approval, we will send you the return instructions, which include the shipping address for your parcel.
Every return request must reach us within 90 days, counted from the delivery date logged for your order.
Return Shipping Costs
On a standard return, such as a change of heart or an order placed for the wrong option, the customer pays to ship the item back. Applying this rule to every ordinary request keeps the process even-handed for all.
If the case you received is damaged, defective, or not what you ordered, please report it and we will investigate. After we verify the issue and approve the return, BelcourCase pays the return shipping cost in place of the customer.
Nothing should be mailed to us before you have received return instructions from our support team; a parcel that goes out sooner may be delayed.
Damaged, Defective, or Incorrect Items
Please look over your case as soon as it reaches you, and before you begin using it.
Where a case is damaged, defective, or incorrect, tell us within 48 hours of delivery; a prompt report lets us investigate while the facts can still be readily established.
In your message, give your order number and describe the problem. We may also ask for photographs or further documentation so that we can confirm exactly what happened and decide how best to put it right.
When our review of your submission is finished, we will tell you what happens next and how the issue will be settled.
Non-Returnable Items
The following cannot be returned under this policy:
- Gift cards
- Anything that was offered to you as final sale when you bought it
Any extra limits on returning a particular product will be spelled out on that product's page or at checkout, so that no restriction catches you unaware.
Refund Timeline
When a return that we have authorized arrives at our facility, our team inspects it and compares it with the requirements of this policy before reaching a final decision.
We generally complete the inspection within 5–7 business days after receipt of your returned item.
Following confirmation of the approval, we send the refund to your original payment method in no more than 10 business days.
Once the money leaves us, it may take your bank or card issuer a little longer to post it to your account, and we have no control over that final step.
Should the funds still not appear once 15 business days have elapsed from the date we confirmed the approval of your refund, please contact us and we will investigate promptly.
Exchanges
Within 90 days of delivery, you may trade an eligible case for a different one, on the same terms that apply to standard returns as set out earlier.
To request an exchange, email support@belcourcase.com, stating your order number and which case you would like in its place.
When the exchange is approved, our team will explain how to send back your original case and will arrange for the replacement to be dispatched.
Replacements depend on current stock and model availability at the moment your request is processed. Should your first choice be unavailable, our team will present the alternatives on hand.
Return Address
Approved returns go to our U.S. returns facility, whose address appears below:
U.S. Returns Address: 28 Park Way, Upper Saddle River, NJ 07458, United States
The same location handles U.S. fulfillment and approved returns alike. Please address a parcel there only once our team has confirmed your return.
Nothing should be sent back until we have been in touch; the precise address and any special handling requirements are confirmed to you together with your return authorization.
We are unable to process a case that is returned without prior authorization.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Contact Us
Contact Us
BelcourCase is owned and managed by NEXVORA INNOVATIONS LIMITED, a Hong Kong company whose customer service arrangements have been designed entirely around shoppers in the United States.
You might be writing about an order that is already on its way, weighing a phone case before you commit, asking how long delivery will take, arranging a return or a refund, checking how payment works, or raising some other matter connected to the store. In each case, our support team aims to give you a clear and dependable answer without any fuss.
To keep things straightforward, we offer only a few carefully chosen ways to reach us. This means your inquiry is routed to the right person from the start, instead of being handed from one department to the next.
This page starts with the pages our shoppers open most often, walks through the way our support team handles inquiries, and ends with the complete contact details for BelcourCase.
Quick Links
The pages listed here cover the questions we hear most often. A brief look through them may settle your query before you need to send a message:
Customer Support
If you would like assistance, choose any of the contact methods at the foot of this page, or write to us through the Contact Form and a member of our team will take over from there.
Messages are reviewed throughout our regular working hours. We reply with details that fit your actual question rather than a template, whether it concerns a policy, an order that is under way, or a point you would like confirmed prior to purchase.
For questions about a particular order, please provide your order number and the email address used at checkout. With both in hand, we can locate your record immediately, which typically produces a quicker and more precise reply and spares you any follow-up questions about what you bought.
Curious where your order is right now? Our Track Your Order page may answer that faster than an emailed reply, especially when our team is offline.
We read every message we receive, and we work to conclude each conversation within the response time stated below, including those occasions when a matter calls for additional research before we can reply with confidence.
Not sure where your question belongs? Begin with the Contact Form. Our team can steer you to the appropriate policy or page, even when your question turns out to fall outside our usual topics.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
About Us
About Us
BelcourCase sells phone cases and nothing else, and that single focus shapes every choice we make. Each design is selected to marry dependable protection with a polished finish, and each listing states plainly which phones it suits, so a customer always knows what will be arriving at their door.
A smartphone is in use from morning until night: taking calls, answering messages, giving directions, capturing photographs, playing music and shows, and handling a long list of minor errands. We plan our range around that routine, choosing cases that protect a device while staying slender and that feel pleasant and well judged when held.
The BelcourCase range is edited with care. Every style has earned its place through practical everyday use, a current look, and an accurate fit. Finishes and looks vary across the selection, so a customer can choose a case that agrees with their own taste as well as their handset.
We think good service has three parts: clearly set-out product details, policies that can be found without searching, and a support team that can be reached with any question. Taking friction out of shopping is a standing priority for us, and it informs even small decisions, such as how a product page is worded or what tone a support reply takes.
At present, BelcourCase welcomes customers across the United States, and the way we fulfill orders and provide customer care has been designed for that market in particular.
The business behind BelcourCase is NEXVORA INNOVATIONS LIMITED, a company that is registered in, and operates from, Hong Kong.
Our Background
The story of BelcourCase starts with a common annoyance. Picking out a phone case can become a puzzle when fit details are hard to pin down, when the same item is described differently from one page to the next, or when sales language crowds out the product itself. That annoyance made us rethink how a case store ought to be run.
Ahead of checkout, a customer ought to have the whole picture: the case's appearance, the phone models it suits, and the practical benefits it brings to daily use. Assembling those facts should never mean searching through several separate pages.
BelcourCase was created as the answer to that problem. Our product pages are kept orderly, compatibility is stated without hedging, descriptions are truthful, and policies keep the same wording from one visit to the next, for a newcomer and a returning customer alike.
What we want is a visit that flows naturally: looking through the designs, arriving at the one meant for the customer's phone, weighing the details that count, and knowing every later step, from placing the order and receiving the package to asking a question afterward.
Our Mission
The purpose of BelcourCase is to provide phone cases that protect a phone through ordinary daily use and look thoroughly current, accompanied by product details that can be taken in quickly, whichever phone a customer carries.
Our goal is a generous choice of cases, presented so that fit notes and product descriptions never leave a customer guessing. Muddled or missing details cause wrong purchases, and choosing the right case first time depends on avoiding them.
When we weigh a decision, we ask whether it serves practical function, whether the finish has been chosen deliberately, and whether the information is complete enough that a customer can order without second-guessing.
Browsing and settling on a model, checking out, waiting for fulfillment, and reaching out for help afterward should all feel like parts of one continuous, easy-to-follow experience, with nothing unwelcome along the way.
Our Vision
Over the long run, we hope BelcourCase becomes a name shoppers trust for phone cases, associated with product pages that speak plainly, careful design, open policies, and service that stays steady from one order to the next.
Our hope is that a visitor leafing through the lineup will grasp how each case fits and what it offers, and will never be unsure what happens before or after an order goes through.
As BelcourCase develops, we mean to earn that trust through dependable routines, straight talk, open communication, and continued effort to refine how customers are looked after.
Our Values
Five principles shape BelcourCase from one day to the next: clarity, dependability, usefulness in everyday life, thoughtful design, and openness with the people who shop with us.
Clarity
We write our product descriptions, fit notes, delivery details, and store policies in everyday words, so that nothing needs to be decoded.
Dependability
Listings, site layout, correspondence, and support procedures are arranged so that every visit brings the same reliable, predictable experience.
Everyday Usefulness
Our selection is built around ordinary routines: getting to work, getting through the workday, traveling, and remaining reachable wherever the day leads.
Thoughtful Design
We prefer case styles that look current and suit today's phones, while keeping the practical demands of daily use firmly in view.
Openness
Our policies and company details are open to view, so that shoppers can find out how support, returns, shipping, fulfillment, and payment work, both before buying and after.
A Message from the CEO
Our starting point for BelcourCase was a simple picture: a phone case store that feels calm and orderly, where nothing gets in the customer's way from the first page to the last.
Much of our effort has gone into removing complexity. What remains is clear product detail, a look that is the same on every page, and a path through the store, from the first click to the doorstep, that makes sense.
Phones are with people through the workday, through conversations and journeys, and through downtime. A case that protects one ought to be practical, soundly made, and described truthfully before anybody pays for it.
BelcourCase still works from that same philosophy: compatibility details that leave no room for doubt, well-organized product pages, open policies, and support channels that are simple to find when wanted.
Our sincere thanks go to each customer who shops with BelcourCase.
— CEO, BelcourCase
Our Commitment
Consistency and openness throughout the store lie at the heart of how we work, and they will stay there as BelcourCase expands.
In practice, that commitment means the following:
Describing each phone case accurately and in clear terms on its product page
Naming the phones a case fits in plain language, ahead of checkout
Placing store policies where they are easy to find, and wording them to be easily understood
Making it obvious how to contact support, and quick to do so
Stating shipping, returns, and payment terms honestly and in full view, with nothing tucked away in the small print
Keeping the experience uniform through browsing, checkout, and fulfillment, and in every message sent once an order is complete
At every stage of an order, from confirmation through delivery and afterward, we want shoppers to be clear about what they have bought and what comes next.
Contact Information
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
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Designed for Evenings Out and Everyday Moments
The BelcourCase Signature
Refined Protection, Understated Profile
Each BelcourCase design guards your phone against scratches, everyday bumps and gradual wear, while its slim silhouette and polished details keep it elegant in the hand.
Crafted Around How You Live
Precise openings, responsive button covers and support for the features and magnetic charging you use every day are part of every design from the outset.
Transparent From the Start
Product specifications, delivery timeframes and return terms are set out clearly, so every order begins with complete confidence.
Care, Whenever You Need It
Our client care team is available Monday to Friday for questions about products, orders, shipping and returns.
At Your Service
Questions? Our Team Is at Your Disposal
From choosing a case to tracking a delivery, arranging a return or checking an existing order, our team responds during business hours with attentive, practical guidance.
Email: support@belcourcase.com
Phone Number: +1 315 961 7313
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Store Name: BelcourCase
Company Name: NEXVORA INNOVATIONS LIMITED
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 999077, Hong Kong
Frequently Asked Questions
Concise answers about orders, delivery, returns and how to reach us.
Most orders are processed and shipped out within 0–2 business days of being placed.
With Free Standard Shipping, the whole journey to an address in the United States, handling and transit combined, takes roughly 7–11 business days. Our paid shipping methods offer shorter transit times.
These timeframes are estimates and are not guaranteed. Occasionally, circumstances outside our control, such as severe weather, holiday closures, carrier delays, or a surge in orders, can extend delivery beyond them.
The full details are set out in our Shipping Policy.
BelcourCase offers a 90-day return period, counted from the recorded delivery date of your order.
To qualify for return, an item must meet the eligibility conditions in our Return and Refund Policy.
Whether your question is about an order, delivery, a return, payment, or a product, or about anything else related to the store, our customer support team is ready to help.
You may contact us using any of the following:
- Email: support@belcourcase.com
- Phone Number: +1 315 961 7313
- Contact Form: Click Here
Once your order ships, an email from us will provide its shipping and tracking information, provided the method you selected includes tracking.
Those details allow you to follow the package's journey from our warehouse right to your door, and our Track Your Order page is available to you at any time as well.
Depending on regional availability, checkout accepts the following payment methods:
- Visa
- Mastercard
- Apple Pay
- Google Pay
Card payments and supported digital-wallet payments alike are processed through Shopify Payments.
The list you are shown is generated automatically at checkout, and it may change slightly with the device and browser in use.
For further information, please refer to our Payment Policy.